Getting the Right Things Done

The book on Lean management: shows you how to focus and align your activities, and respond quickly to opportunities and threats.

Much has rightly been written about the process aspects of Lean. Getting the Right Things Done shifts attention to Lean management: Strategy Deployment. After all, 'just' improving all processes turns out not to be enough. More is needed:

1. focus: what do we absolutely have to achieve - and what do we emphatically not spend time on?
2. fine-tuning: how do we unlock the necessary insights and knowledge within the organisation? how do we keep the various interests in mind? how do we create support? how do we not improve individual processes and departments, but the total organisation performance? how do we translate strategic goals into activities on the floor?
3. Respond quickly to opportunities and threats

Let's face it: most organisations only have this in part:

• almost all projects and initiatives get commitment (little focus)
• departmental interests are often more important than the overall result and strategy remains something abstract for the management with little relation to the shop floor or Lean initiatives (little alignment).
• and we only notice afterwards that something didn't work out and then we start explaining why it didn't work out (no quick reaction).

Getting the Right Things Done shows you how you can achieve this with Strategy Deployment and what you need to set up in order to become better and better at it. The book will help you find an answer to the following questions:

• What are the basic principles of Strategy Deployment?
• What is involved in an implementation?
• What are the underlying mental models and in what ways do they differ from traditional management ideas?
• What kind of management is needed?

Strategy deployment is a tried and tested method of planning and execution that has been used by companies such as Toyota for over 25 years to 'get people on board' at all levels of an organisation and thus dominate the market. The author, Pascal Dennis, is a former manager of Toyota.

This book is intended for leaders at all levels (not just executives) and from all sectors.

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